Last updated: October 2025
Shuckers – St. Albans (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with us online.
Who We Are
Shuckers – St. Albans
70 Olde Main Plaza
St. Albans, WV 25177
Phone: 304-722-1500
Email: [email protected]
Website: https://eatatshuckers.com
Information We Collect
We collect information from you when you:
- Place an online order through our Clover POS system
- Submit a form (such as a catering or contact request)
- Subscribe to our newsletter (if applicable)
- Interact with our website, ads, or social media pages
The information collected may include:
- Name, phone number, email address, and delivery or event details
- Payment information (processed securely by Clover; we do not store card data)
- IP address, browser type, and device information
- Website analytics data via Google Analytics and Meta Pixel
How We Use Your Information
We use the information we collect to:
- Process and fulfill online orders
- Respond to inquiries, catering requests, or feedback
- Improve our website and marketing efforts
- Send updates, promotions, or offers (only if you opt in)
- Maintain website security and prevent spam or abuse
We do not sell or rent your personal information to any third party.
Cookies and Analytics
Our website uses cookies and similar technologies to enhance your browsing experience.
Cookies help remember your preferences, keep you logged in (if applicable), and allow us to measure website performance.
We use:
- Google Analytics (GA4): To analyze website traffic and user behavior.
- Meta (Facebook) Pixel: To measure and improve our ad campaigns.
You can manage or delete cookies through your browser settings.
Online Ordering and Payments
Online orders placed through our website are processed by Clover POS, a secure, PCI-compliant payment platform. Clover may collect certain personal and payment details necessary to complete your transaction.
Please refer to Clover’s privacy policy for more information on how your payment data is handled:
https://www.clover.com/privacy-policy
Embedded Content and Third-Party Links
Pages on our site may include embedded content (such as videos, maps, or social media posts). Embedded content behaves the same as if you visited the originating website directly.
These sites may collect data about you, use cookies, and track your interaction with that content. We encourage you to review their privacy policies.
Data Retention
We retain submitted contact form and order information as needed to provide service and for record-keeping purposes. Analytics data is retained according to Google’s and Meta’s default retention settings.
If you leave a comment on the site (if applicable), that comment and its metadata are retained indefinitely.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction or deletion of your information (unless retention is required by law or business necessity)
- Opt out of marketing emails at any time by using the unsubscribe link or contacting us directly
Requests can be sent to [email protected].
Data Security
We implement reasonable technical and organizational measures to protect your personal information against loss, misuse, or unauthorized access. However, no online transmission or storage system can be guaranteed to be 100% secure.
Where Your Data Is Sent
Visitor comments, contact form submissions, and other website activity may be checked through automated spam detection or analytics services.
Updates to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
???? [email protected]
???? 304-722-1500
???? 70 Olde Main Plaza, St. Albans, WV 25177